Privacy and Cookie Statement

Your privacy is respected by us.  Praktijk Miejndert Oosterveen Dentist strives to safeguard your privacy as much as possible and will treat the information you provide to us confidentially. When processing personal data, we comply with the applicable laws and regulations in the field of privacy. In this privacy and cookie statement, we inform you about the way we handle your data.

Categories of Personal Data
By using the website and the services available on it, you provide us with certain data. This also happens in our practice in the context of executing the treatment agreement. These may be personal data. We only store and use personal data that are provided directly by you or for which it is clear at the time of submission that they are provided to us for processing.

Depending on the service you use, we may collect the following data: 

• Name and address details
• Gender;
• Email address;
• Phone number
• Information regarding your health;
• Time of your appointment;
• Payment details;

Legal Basis for Data Processing
We may only lawfully process your personal data if we do so on the basis of a legal ground. We process your personal data because it is necessary for the execution of the agreement between you and us, as laid down in Article 6(1)(b) of the General Data Protection Regulation (GDPR). In addition, we may process your personal data for another legitimate interest, such as informing our patients about current events or changes in our services. This basis is laid down in Article 6(1)(f) of the GDPR.

Purposes of Data Processing
The personal data collected by us are used for the following purposes:

• Creating your account to register you with the practice;
• Logging into your account;
• Maintaining your medical record;
• Scheduling an appointment;
• Carrying out a treatment;
• Requesting and conducting an electronic consultation
• Recording preferences indicated by you;
• Improving our services;
• Performing other services requested by you.

Provision of Your Personal Data to Third Parties
In principle, we only provide your personal data to third parties if you have given your consent. Data may be provided without your consent if it is necessary to execute the agreement between you and us or if a legal obligation requires us to do so.

Retention Periods
We will not retain your data longer than necessary for the purposes described in this privacy and cookie statement, unless required by a legal obligation. For storing your medical data, we apply the statutory retention period of 15 years from the Medical Treatment Agreement Act. In addition to the WGBO, we also take into account retention periods arising from other legislation if necessary.

Security Measures
To protect your data as effectively as possible, we have taken appropriate security measures. A privacy policy has been established and implemented within the practice.

References to Third-Party Websites (via hyperlinks)
To serve you, we have included references to third-party websites on our websites. We would like to point out that when you visit these websites, the terms of the privacy statements of these third parties apply. We recommend that you read the privacy statements of these websites before making further use of them.

The Use of Cookies
For the functioning of our practice website, we use cookies. Cookies are small information files that can be automatically stored on or read from the device (such as PC, tablet, or smartphone) of the visitor when visiting a website. This happens via the web browser on the device. There are different types of cookies. We use analytic cookies: to analyze how our website is used by visitors and to make improvements based on that analysis. 

Your rights
When you have provided us with personal data, you have several rights that you can exercise. For example, you have the right to access, rectify, and erase your data. You can also request us to transfer your data to you or another party, or to restrict the processing of your data. Additionally, you are free to object to the processing of your data. You may also withdraw your consent for data processing at any time. You can submit your request to us by sending an email to info@meijndertosterveentandarts.nl or by contacting us by phone at: 035-5882412. We aim to respond to your request within 10 working days.

Filing a complaint with the Dutch Data Protection Authority
If you are not satisfied with the way we handle your data, you can file a complaint with the Dutch Data Protection Authority. You can find the contact details of the Dutch Data Protection Authority here:

Dutch Data Protection Authority

Changes to this privacy and cookie statement
We reserve the right to amend this privacy and cookie statement. Any changes will be announced via our practice website. We therefore recommend that you consult this statement regularly so that you are aware of any changes. 

Our contact details
Do you have any questions or comments after reading this privacy and cookie statement? If so, you can contact us using the contact details below:

Meijndert Oosterveen Dentist
attn Meijndert Oosterveen 
Dalplein 7
3762BN Soest
035 588 2412

info@meijndertosterveentandarts.nl